Building and renovating

FAQs

The questions people ask us most. Can't see yours? Give us a call.

Working with us

What kind of work do you do?

There is nothing we would not consider. We look seriously at any idea you have and give you our professional opinion on whether it can be done. We talk through your budget and give you an honest estimate of the costs involved.

Who will I deal with, and how often will I hear from you?

Phil is your main contact while your project is being built, and he is on site every day. Tina looks after any talk about updated costs, the admin, and any other questions you have.

Costs and changes

What happens if something comes up that was not obvious when you first looked at the job?

We tell you straight away, not at the end of the month or later. Phil talks it through with you on site and we price it. Once you accept, the work goes ahead, so there are no hidden charges at the end.

What if we want to make changes during the job?

Not a problem. We talk it through on site, check the change is possible and whether it will hold up the job, and give you a price for it. Once you accept, we go ahead with the change.

Plans and consents

Do you handle plans, consents and the Code of Compliance Certificate?

We work closely with designers we can recommend. For the Code of Compliance Certificate, we can help you get it, or we can handle it fully for you. Just tell us at the first site visit how you would like that part organised.

Timing

How long does a job like mine usually take?

It depends a lot on the size of your project. General maintenance work can take anywhere from a couple of days to a couple of weeks. Renovations and full additions vary with size too, but you could be looking at 10 to 20 weeks. Phil can give you a better idea when we first talk it through.

After we finish

What happens if something is not right after you finish?

Once the work is finished, there is a 12 month maintenance liability period for any work our team or subcontractors have done. If an issue comes up, email us about it as soon as you can and we will go from there. For any issue with products or materials, we will tell you how we will put it right.

Phil is a Licensed Building Practitioner, so he always works to the LBP code of conduct, and all our work is covered by our 10 year warranty as well.

Still have a question?

Call us, or send a few details and book a free consultation. You deal with Phil, our head builder and Project Supervisor, directly.

Hours
Mon to Fri, 7.30am to 5.00pm. Closed weekends.
Where
The Auckland region
Owned
Kiwi owned and family operated